Students – Want to hear more about becoming an apprentice? Click here.

IT Support Technician


IT Support Technician

IT Support Technicians maintain the computer systems and networks within an organization. They provide technical assistance to computer users, install and configure computer systems, diagnose software or hardware issues and solve technical problems. IT support technicians provide client support to internal or external customers, establish a good working relationship with clients, and explain complex information in clear terms to non-IT personnel. This job is involved in IT infrastructure and systems and may also provide assistance with servers and networks.

Ideal Candidate

  • When someone you know has a computer problem, its pretty likely you are the one they call for help.
  • As a child you begged your parents to attend robotics or video game programming camp.
  • You pride yourself for being able to figure new software applications, the digital universe just makes sense to you.
  • When you are working (or playing) on a screen you tend to get “sucked in”, you barely notice the time.

Meet IT Apprentices